Friday, December 19, 2008

T-Mobile Gets Rid of Annoying Handset Upgrade Fee

T-Mobile has finally come to its senses and has gotten rid of its hated handset upgrade fee. Loyal subscribers can rest easy when they decide to upgrade their phones because the T-Mobile handset upgrade fee has been removed.

Here's the full press release on the eliminated T-Mobile handset upgrade fee
posted at Gizmodo:

T-Mobile is pleased to announce that beginning yesterday, the company has ditched the handset upgrade fee for customers. The elimination of the $18 upgrade fee applies across-the-board to all handsets (including the T-Mobile G1) and in all channels (e.g., retail, online, etc.).

With consumers watching every dollar this holiday season, the savings come at a perfect time. Note however this is NOT a holiday promotion, as there is no specified end date; it's just another way T-Mobile is thanking its loyal customers.


This T-Mobile handset upgrade fee announcement isn't part of any holiday promo but its a nice gift for the holiday season. Paying a T-Mobile handset upgrade fee is annoying even if it's just for eighteen bucks.

I think a lot of subscribers will like the fact that the wireless responded to the complaints about the T-Mobile handset upgrade fee. They feel that paying the T-Mobile handset upgrade feefor a phone like the T-Mobile G1 is pointless because they will still be required to sign another contract.

Loyal subscribers also do not appreciate with being rewarded by a required T-Mobile handset upgrade fee even if they stayed with the wireless network for the duration of the contract. It's also a great thing that the T-Mobile handset upgrade fee has also been removed no matter which phone customers upgrade to and the they sales channel involved.

This decision to eliminate the T-Mobile handset upgrade fee also made subscribers feel that the wireless network is making an effort to satisfy their requests. Getting rid of the T-Mobile handset upgrade fee makes customers feel more appreciated when they sign a new contract.

I think that it will be interesting to see how other carriers react to the elimination of the T-Mobile handset upgrade fee. Will they also remove unjust fees? Perhaps the removal of the fee will motivate other wireless networks to pursue ways to please their subscribers.

That's it for this post on the elimination of the T-Mobile handset upgrade fee. Tune in to this blog for more news and other updates.

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