Verizon Wireless and Alltel ran into some trouble due to misleading and unwanted third-party billing. Florida customers sued these wireless networks for charging them with misleading and unwanted third-party billing for services.
It appears that customers in Florida received bills that included fees for unwanted and unknown services such as music, horoscopes and ringtones. These charges mysteriously appeared with indiscernible names such as "OpenMarket," and "M-Blox."
Verizon Wireless and Alltel agreed to settle the matter with the affected Florida subscribers. Attorney General Bill McCollum announced the major details of this major wireless network complaint settlement on Wednesday.
These troubled wireless networks will reimburse a total of $30 million to the affected consumers.
Verizon Wireless will refund an estimated $24 million and Alltel will shell out $6 million.
Verizon Wireless and Alltel will also pay the state of Florida about $1.5 million to cover the cost of this misleading and unwanted third-party billing investigation. These wireless networks are also in the process of implementing steps to prevent such practices. With over $30 million in damages, I don't blame them.
AT&T also suffered from a similar complaint last year. Big Blue was also forced to reimburse affected customers across the nation.
Affected customers should expect a settlement website with official legal information on how to obtain money from the settle should be established soon.
That's it for this news on the Verizon Wireless and Alltel settlement. Tune in to this blog for more news and updates on wireless networks.
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