Monday, March 24, 2008

Wireless Networks Reviews part Two

This is the sequel to my attempt to provide some useful reviews on the services offered by various wireless networks. these reviews were mostly based on what consumers say on a particular carrier. L provided reviews on Verizon Wireless, US Cellular and AT&T in my first post.

Let us begin this sequel with a review of Virgin Mobile USA. This mobile phone network is known as a consumer champion. Of course, that doesn't mean that Virgin Mobile customers do not file complaints against their carrier. Like most wireless networks Virgin Mobile also receive complaints but surveys have shown that the company provides great consumer satisfaction and customer service.

Many consumers also like the fact that the network offers a wide variety of phones. Consumers like to have a lot of option so offering plenty of mobile phone models will sit well with consumers. A wide selection means that users will be more likely to find the most suitable handset to fit a certain lifestyle or personality.

Virgin Mobile Customers also like the freedom to roam anywhere in the country without incurring roaming fees that is offered by the company. But this offer is also limited because devices will only access Virgin Mobile cell phone towers. A mobile phone is virtually useless if the owner is in an area that is not covered by the wireless network.

Virgin Mobile also offers affordable and flexible mobile phone plans. Customers can get plans for less than fifteen bucks and do not have to worry about yearly contracts. Virgin mobile plans do not require contracts so there are not a lot of disputes.

There are also some negative feedbacks from Virgin Mobile consumers. For instance, Virgin Mobile is not yet offering GSM technology in their handsets. Consumers are unable to send packets of information to their recipients because of the absence of this technology.

The lack of relationship with other networks is also hurting some of their consumers. The network offers a wide coverage but they are still unable to offer service in some areas of the country. this means that consumers have to switch to other networks in order to use their phones.

Let us proceed with Alltel Wireless. This wireless network provider is known for proving quality service in the states that are covered by its network. Consumers in the 35 states being served by this carrier experience good call quality.

Altell also maintains good ties with other wireless networks so consumers can connect with their family and friends using thwe networks of other carriers. Customers have also expressed that this company provides quality customer service.

This company is also credited with offering generous benfits in their plans such us unlimited mintues during weeekends and nighttime. There are also a wide variety of Alltel services that are available to customers. For instance, laptop users can benefit from the networks WiFi service that grants online access in many places across the country.

However, Alltel's limited service to only 35 states can also bring problems to customers. Limited area coverage often translates to high roaming costs. Most Alltel special services are also unable in states not covered by the carrier. That means that customers may not benefit from Alltel promotions if they are out side the carrier's network.

I think I'm running out of space here. Making a very long blog post may not capture the interest of readers so I will limit the sequel to reviews of two wireless networks. i hope to cover the remaining networks in the third installment of this topic.

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