Friday, March 14, 2008

Wireless Networks Reviews part One


I have made several post on this blog that offers information on how users feel about certain mobile phones.These reviews were offered by users who posted them on the Internet. Now, I thought it would be interesting to offer a review of wireless networks or mobile phone providers.

Let us begin with Verizon Wireless. Sources on the web describe this wireless network as having the top score in call quality. This means that the subscribers of Verizon Wireless suffer from less drop calls and enjoy great calling experience.

This network is also known for being able to serve a wide range of customers. Verizon offers services that are suitable for corporate customers and non business subscribers. Many sources also credit this wireless carrier for the discount packages it offers to customers.

Since no company is perfect, Verizon has also been criticized for its shortcomings. The wireless network has been chastised for having poor coverage in some areas. Some customers have complained that the network has sub par performance in their location.

Some observers also had commented that Verizon wireless plans are more expensive than most wireless networks. Perhaps they feel that the quality service that the carrier provide does not justify the high cost.

Let us move on to US Cellular. This carrier is known for being the top regional wireless network. This company is credit as providing good customer service to their subscribers. The company takes pride in making their customers feel that their needs will be satisfied.

US Cellular also receive points for the extras they provide on their services. This is also a contributing factor in the company's reputation of providing commendable customer service. Extras and discounts are a good tool for making customers feel that they have received more than their money's worth.

Unfortunately, this wireless network also has its share of criticisms. Some say that the price of their services is also high. Compared with other networks, this company's plans have similar or higher price tags.

Since US Cellular is a regional carrier, its network is limited. It can only provide services in 26 states and most of them are in the Midwest. This can be a problem for customers who have friends and family in states not served by US Cellular. They make be charged for roaming fees when they contact them.

Let us finish this first part with a review of AT&T. This wireless network is considered as one of the giants of the mobile phone industry. With more than sixty million customers, this company has a lot of clout in the industry.

AT&T offers great service and provides good calling quality. The wireless network would not be able to maintain millions of customers if it offers poor service and great products. This carrier offers unique services that are unmatched by other networks. Mobile phone customers subscribe to AT&T because of the great and unique options available.

The company's ability to offer the best and the latest mobile phone products is also a factor in the company's dominance in the industry. Nothing attract customers more than the temptation of being able to get the latest and hottest handsets. The Apple iPhone for example, pulls a massive number of customers to the network.

Nevertheless, the company has also received complaints from dissatisfied customers and reviewers. One of the recurring complaints that are hurled at the network is the delay in voice message delivery. many customers experienced that the voice messages they send are not received by the intended recipient at the expected time.

Some customers have also complained that the company does not treat customers well. The quality of the company's customer service have been questioned. The attitude of the AT&T's service representatives have been the cause of many complaints.

Well, that's it for now. I didn't expect my post to be this long. Judging by the length of this one, two more post may be required to cover other wireless networks. I hope this post will be able to provide you with useful information.

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